Join the Coyote Team

Full-Time

Coyote Prosthetics and Orthotics is currently seeking an experienced medical office manager for our three offices in Boise, Caldwell, and Twin Falls. We are looking for someone who is outgoing, positive, and professional that can inspire and motivate those around you.

If you are interested in being part of a team that values your input and initiative, Coyote Prosthetics and Orthotics is a great opportunity.

We are currently seeking a new team member who is reliable, pleasant, motivated, and a self-starter who is dedicated to providing quality patient care in Idaho. Bi-lingual is preferred.

We provide a work environment that creates a close-knit team of happy, engaged staff. We provide healthcare, retirement, profit sharing, paid vacation, and holidays.

Compensation DOE Previous managerial experience is required. Orthotic/prosthetic medical office experience is a plus and will be compensated.

Job responsibilities include:

• Run management reports

• Oversee each office to make sure they are operating by company standards

• Answer any administrative questions.

• Ensure that all offices are ABC compliant

• Manage Financial WIP

• Attend weekly management meetings

• Run the Administrative meetings

• Back up administrators as needed

• Back up biller when out of the office

• Ensure that all patients are satisfied with our services

• Ensure all patients receive their items timely.

• Review patient satisfaction surveys and contact patients who are not satisfied.

• Handle patient complaints and incidents

• Report office operations to CEO and COO.

• Based in Boise with some travel between the three offices.

Qualifications and Requirements:

• Great initiative and follow through

• Superb organizational skills and attention to detail

• Ability to anticipate the needs of the patients and practice

• Strong telephone and interpersonal skills with a professional/welcoming demeanor

• Problem solver with excellent organizational and follow-through skills

• Ability to juggle multiple priorities and switch gears quickly

• Willingness to help the practice grow and succeed

• 2+ years’ experience in a professional office setting as an office manager is mandatory

• Excellent computer skills. Proficient in Microsoft Office.

• Electronic medical record experience is a plus.

• Bi-lingual a plus.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Coyote Prosthetics and Orthotics is an Idaho-based company that has been providing quality Orthotic & Prosthetic care for over 28 years. We currently have offices in Boise, Caldwell, and Twin Falls, as well as a manufacturing department that sells products around the world.

Physical Demands

This position requires dexterity of arms, hands, and fingers to operate a computer keyboard and/or 10-key; the ability to see for the purpose of designing on the computer screen; the ability to speak clearly so others may hear and understand conversation over the phone and in-person; ability to listen and understand speech; ability to sit for extended periods of time.

About us

Coyote Prosthetics and Orthotics is a fast-paced, family-owned company founded in 1994. The employees of Coyote have been serving Idaho for over 28 years. By combining the latest technologies with years of practical experience, we can offer our patients and clients the highest level of service possible.

Our mission is to provide the function, comfort, and outcomes we would expect for ourselves and our families through exceptional devices, techniques, products, and services.

Our Team’s Values

• Continual Curiosity: We will maintain a curiosity that leads to continuous learning, improvements, and new developments in all areas of our lives. We will encourage adaptation and change rather than reacting to it.

• Mirror First: We will look to the mirror first and focus on what we can control ourselves and our actions rather than being concerned with what is out of our control.

• Empathy and Engagement: We will listen to, communicate with, and understand the challenges our patients and customers face. We will work to solve their problem because their problems are our problems.

• Team Always: We will work as a team because we are stronger together than we are as individuals. We will respect our teammates and our environment, and we will be aware of how our behaviors affect those around us.

• Customers as Champions: We will deliver all that we demand of ourselves, ensuring they will be enthusiastic and vocal champions of Coyote. We know that our customers and patients are our greatest assets.

Job Type: Full-time

Pay: From $49,000.00 per year

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Boise, ID 83706: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Required)

Work Location: One location